REFUND POLICY

Hala Madrid y Nada Más

Returns & Exchanges

At Madridismo Corner, we want you to be completely satisfied with your purchase. You can return or exchange any item within 7 days of delivery, provided it is in its original condition, unworn, and with all tags attached.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please notify us within 24 hours of delivery. We will arrange a free exchange or a full refund including shipping costs.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed via your original payment method or bank transfer within 3-5 business days.

Pre-order Cancellations

Since Pre-order items are sourced specifically for your reservation, the initial deposit (50-70%) is non-refundable once the sourcing process has started (usually within 24 hours of payment).

* If we are unable to source the pre-order item or it fails our quality check at the warehouse, a full refund of your deposit will be issued immediately.

Questions about your order?

01670950940

Available Sat - Thu: 10AM - 8PM